Genesis FM stands for a fresher new approach to facilities maintenance and make a point of being big enough to be able to handle all types of contracts, but small enough to put the customer first and offer a personal, tailored service. As an example, we once arranged to fly in emergency back-up power supplies for a major telecom company by helicopter!

We pride ourselves in never letting our customers down when they need us, and this - in our experience - is where other facilities maintenance companies go wrong. If a customer needs us, we’ll be there and we’ll be there quickly.

We try to offer constructive solutions to emergency call-outs and maintenance response times by strategically locating relevant engineers. We guarantee 24-hour call-out with a response time of 2 hours.

Genesis FM has rigorous procedures when it comes to documentation of contracts. There is never any question of what has been done or when. We carry out plant condition reports, asset register and life cycle documentation for budgeting purposes and capital expense over a set period of time.

We provide fully documented planned maintenance and risk assessment to our specifications and clients requirements.

“...this is where other facilities maintenance companies go wrong: If a customer needs us, we’ll be there and we’ll be there quickly.”